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Sunday, August 31, 2014

10 Top Customer Experience Takeaways from CRM...

10 Top Customer Experience Takeaways from CRM...

While there were more than 100, perhaps more than 1000, top takeaways from the recent 2014 CRM Evolution conference (and the adjoining Customer Service Experience conference), here are 10 terrific customer service and customer experience insights shared by key speakers … Read More
Microsoft Dynamics Advocates

Take a guided tour

TestDrive #MSDynMKTG to learn how to execute automated multi-channel campaigns & measure #mktg ROI -

Take a guided tour

Want to learn more about Microsoft Dynamics CRM and see it in action? Take a guided tour to learn how it can work for your business.
Microsoft Dynamics Advocates

Customer Story

At @TrekBikes, employees view #MSDynCRM as a one-stop-shop for information. Watch this #video to find out why -

Customer Story

BingInternet ExplorerOneDriveSystem CenterWindows PhoneBizTalk ServerLyncSharePointVisual StudioWindows ServerExchangeMicrosoft AzureSkypeWindows 8YammerForefrontMicrosoft DynamicsSQL ServerWindows EmbeddedMore Products…Hyper-V ServerOfficeSurfaceWindows Intune
Microsoft Dynamics Advocates

Discover Microsoft Dynamics CRM

@kirksfletcher It sounds like #MSDynCRM is just what you're looking for, Kirk! Check us out here -

Discover Microsoft Dynamics CRM

Delivering amazing customer experiences just got easier with Microsoft Dynamics CRM. Our customer relationship management business solution drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.
Microsoft Dynamics Advocates

Meet the Experts Live! Webinar: Exploring New...

Meet the Experts Live! Webinar: Exploring New...

Listen as Fred Studer, Microsoft Dynamics CRM GM, talks with Duke Chung, founder of Parature on customer centricity, IoT, mobility, and more. The webinar includes informational slides and poll questions. For more information, visit www.dynamicscafe.com.
Microsoft Dynamics Advocates

Friday, August 29, 2014

Location, Location, Location: Bing Maps,...

Location, Location, Location: Bing Maps,...

NOTE: The following is a guest post by Parature, from Microsoft Technical Specialist, Geoff Innis. Geoff came to Microsoft with the acquisition of Multimap in 2007, and enjoys helping organizations optimize customer engagement and make smarter business decisions with cloud solutions. He is based in Bellevue, WA. When interacting with a customer, knowing where they are located can enable a customer service representative to provide them with personalized, real-time,...Read More
Microsoft Dynamics Advocates

Discover Microsoft Dynamics CRM

@AviLambert Hey, Avi. Looks like you have a few options here, but we also recommend checking out #MSDynCRM -

Discover Microsoft Dynamics CRM

Delivering amazing customer experiences just got easier with Microsoft Dynamics CRM. Our customer relationship management business solution drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.
Microsoft Dynamics Advocates

Sponsorship Opportunities

Become a sponsor at #eXtremeCRM 2014 #LasVegas! Find out how here -

Sponsorship Opportunities

eXtremeCRM HomeAbout UsContact UsBoard of Directors2014 Las Vegas
Microsoft Dynamics Advocates

Abstract - Creativity Online

#Barbie has officially joined #LinkedIn. What are your thoughts about this?

Abstract - Creativity Online

Follow us Follow on Facebook Follow on Twitter Follow on Tumblr Follow via RSSLoginBecome a member SearchMenuBecome a member LoginExplore the GallerySubmit workPromote your work
Microsoft Dynamics Advocates

Microsoft Dynamics CRM Show Me the Demo! The...

The Impact of Customer Service: The Next Frontier in Citizen Engagement - #ShowMeTheDemo webinar next week!

Microsoft Dynamics CRM Show Me the Demo! The...

Join Microsoft Dynamics and Parature, from Microsoft, on September 3rd to learn how government agencies can bring premier customer service to their citizens. Given mandates from the White House, government agencies are assessing ways to increase tr ...Read More
Microsoft Dynamics Advocates

Meet the Experts Live! Webinar: Exploring New...

Meet the Experts Live! Webinar: Exploring New...

Listen as Fred Studer, Microsoft Dynamics CRM GM, talks with Duke Chung, founder of Parature on customer centricity, IoT, mobility, and more. The webinar includes informational slides and poll questions. For more information, visit www.dynamicscafe.com.
Microsoft Dynamics Advocates

Customer Story

#MSDynNAV enabled International Corporation ICR to increase their agility in anticipating their #biz requirements -

Customer Story

BingInternet ExplorerOneDriveSystem CenterWindows PhoneBizTalk ServerLyncSharePointVisual StudioWindows ServerExchangeMicrosoft AzureSkypeWindows 8YammerForefrontMicrosoft DynamicsSQL ServerWindows EmbeddedMore Products…Hyper-V ServerOfficeSurfaceWindows Intune
Microsoft Dynamics Advocates

Digital transformation and...

“Client expectations are evolving; #services firms must keep up & realize innovative #goals” via @mkrigsman -

Digital transformation and...

Changing technologies, client expectations, competition and an evolving market environment have forced business process outsourcers to adapt. Here's what you need to know.
Microsoft Dynamics Advocates

Location, Location, Location: Bing Maps,...

Location, Location, Location: Bing Maps,...

NOTE: The following is a guest post by Parature, from Microsoft Technical Specialist, Geoff Innis. Geoff came to Microsoft with the acquisition of Multimap in 2007, and enjoys helping organizations optimize customer engagement and make smarter business decisions with cloud solutions. … Read More
Microsoft Dynamics Advocates

Sales CRM & Sales Force Automation: Microsoft...

With #MSDynCRM, your team will gain real-time insights & analytics. How could you not want that? ;)

Sales CRM & Sales Force Automation: Microsoft...

Outsell your competitors with Microsoft Dynamics CRM's sales intelligence and file-sharing capabilities, account data sharing, and real-time dashboards.
Microsoft Dynamics Advocates

Microsoft Dynamics GP 2013 R2 PTE Timesheets...

Microsoft Dynamics GP 2013 R2 PTE Timesheets...

This videos describes the new PTE Timesheets feature in Microsoft Dynamics GP 2013 R2. http://community.dynamics.com/product/gp/f/32.aspx
Microsoft Dynamics Advocates

Six social tricks for business etiquette

Six social tricks for business etiquette

Most of us use some form of social media these days if you’re moving and shaking in the business world. But how do you use it without drawing negative exposure?
Microsoft Dynamics Advocates

Thursday, August 28, 2014

Grow your business

Don't know about #MSDynGP on Windows @Azure? You should.

Grow your business

Microsoft Dynamics GP gives companies like yours complete control over finances, resources, and decision-defining information, while giving your employees everything they need to give their best.
Microsoft Dynamics Advocates

Sales CRM & Sales Force Automation: Microsoft...

Your #sales teams will feel empowered when they use #MSDynCRM. Don't believe us? Give it a try!

Sales CRM & Sales Force Automation: Microsoft...

Outsell your competitors with Microsoft Dynamics CRM's sales intelligence and file-sharing capabilities, account data sharing, and real-time dashboards.
Microsoft Dynamics Advocates

Turn on a Dime without Wasting One with a...

Turn on a dime without wasting one with a #biz solution from #Microsoft -

Turn on a Dime without Wasting One with a...

Microsoft Dynamics ERP "The Edge" blog, is the place where you can get all the latest news on what’s happening with Microsoft Dynamics ERP. Whether it’s breaking news, cool customer stories, or general deep thoughts.
Microsoft Dynamics Advocates

Turn on a Dime without Wasting One with a...

Turn on a Dime without Wasting One with a...

You've got big plans, so you need technology that can grow right along with your business. The use of cloud technology is growing rapidly and is helping businesses achieve their growth ambitions. More than 80% of midsize businesses are expected to use some form of cloud computing by the end of 2014, and many are choosing Microsoft as their cloud provider. The Microsoft Cloud provides a connected platform built for your business that helps automate your core processes, transforms data...Read More
Microsoft Dynamics Advocates

Wednesday, August 27, 2014

How to install AX client in multiple systems/clients

How to install AX client in multiple systems/clients or How to install AX client in multiple computers in same network or 
Deploy the AX client by using Group Policy


Group Policy provides an infrastructure that lets you centrally manage the configuration of operating systems and applications. This topic describes the processes and procedures that you must use to deploy Microsoft Dynamics AX clients by using Group Policy.
When you publish the Microsoft Dynamics AX client by using Group Policy, the program becomes available from the Install a program from the network option in the Programs and Features Control Panel. Users can install the Microsoft Dynamics AX client by using the settings that you specify.
For more information about Group Policy, see the Group Policy Planning and Deployment Guide on TechNet.

Overview of the deployment process


You must perform the following procedures to deploy Microsoft Dynamics AX clients by using Group Policy.
  1. Create a distribution point – Create the location from which the software is installed.
  2. Create a transform for the ClientOba.msi file – Modify the Microsoft Windows Installer package, or .msi file, for the Microsoft Dynamics AX client to enable the client to be deployed by using Group Policy. There are two versions of the .msi file: ClientOba.msi, which is for 32-bit systems, and ClientOba64.msi, which is for 64-bit systems.
  3. Create a Group Policy object – Create a Group Policy object and publish it to the domain.
  4. (Optional) Update Group Policy settings on client computers – Run the Gpupdate utility if you want the changes to be applied to a client computer immediately. If you do not use Gpupdate, you must wait the default update interval or restart the computer.

Create a distribution point


To publish the Microsoft Dynamics AX installation by using Group Policy, you must first create a distribution point on the publishing server.
  1. Log on to the server computer as an administrator.
  2. Create a shared network folder where you can put the .msi file for the Microsoft Dynamics AX client components.
  3. Set permissions on the shared network folder to allow access to the distribution package. Make sure that all users who must install Microsoft Dynamics AX have Read access to this directory.
  4. Install the package to the distribution point. From the folder where you saved the Microsoft Dynamics AX DVD image, run the msiexec tool. In the command, include the /a parameter, and specify the location of the distribution point. For example, you might use the following command to install the 64-bit Microsoft Dynamics AX client components to the distribution point:
    msiexec /a ClientOba64.msi TARGETDIR=\\<Server>\<Directory>\<SharedFolder>)
    Note: The msiexec tool lets you install, modify, and perform operations on
    Windows Installer files from the command line.
    For more information about how to use msiexec,

Create a transform for the ClientOba.msi file


The .msi file for the Microsoft Dynamics AX client components must be modified before it can be published by using Group Policy. You can use the Orca database editor to modify .msi files. For more information about how to install and use Orca, see the Microsoft Knowledge Base article How to use the Orca database editor to edit Windows Installer files.
  1. Open ClientOba.msi or ClientOba64.msi by using the Orca editor.
  2. Click Transform > New Transform.
  3. Select the features that you want to install. In the left pane, select the Feature table. In the right pane, use the Level column to specify whether features are installed on client computers. The following table shows the possible values.
    Level
    Description
    0
    The feature is not available for installation.
    <150
    The feature is installed on the local hard disk.
    >150
    The feature is available for installation, but it is not installed by default.
    Note: If you do not want a feature to be installed automatically on
    client computers, set the level to 0.  If a parent feature has a level of 0,
    all child features are also unavailable.
  4. Set information about the connection to Application Object Server (AOS). In the left pane, select the Property table. In the right pane, double-click to add a line for each property and value. The following table describes the properties that you can set.
  5. Property
    Value
    AOS2
    (Required) Enter the name of the AOS instance that clients connect to.
    ClientAOSServer
    (Required) Enter the name of the AOS instance that clients connect to.
    AOSPort
    Enter the TCP/IP port for the AOS. By default, the AOS uses port 2712.
    AOSWSDLPort
    Enter the WSDL port for the AOS. By default, the AOS uses port 8101.
    InstallDir
    (Required) Specify the location where program files for Microsoft
      Dynamics AX are installed. By default,
      the path is <Drive>:\Program Files\Microsoft Dynamics AX\60.
    InstallDir32
    (Required for 64-bit operating systems)
      Specify the location where 32-bit versions of program files for
      Microsoft Dynamics AX are installed.
      You cannot specify the same path for both 64-bit files and 32-bit files.
    DIRECTEXECUTE
    (Required) Enter 1 to enable the .msi file to be run directly.
  6. Click Transform > Generate Transform. Enter a name and location for the .mst file.

Create a Group Policy object


An Active Directory–based Group Policy object (GPO) is a virtual collection of policy settings. Active Directory–based GPOs can be linked to a domain, site, or organizational unit. The settings in GPOs can be applied to users or computers. GPOs are stored in a domain and replicated to all the domain controllers for the domain.
Use the following procedure to create a GPO that installs the Microsoft Dynamics AX client components.
  1. On the domain controller, click Administrative Tools > Group Policy Management to open the Group Policy Management console.
  2. Under the domain for which you want to create a GPO, right-click Group Policy Objects and then click New.
  3. Specify a name for the GPO and then click OK.
  4. Select the new GPO and then click the Settings tab.
  5. Under User Configuration, right-click, and then select Edit to open the Group Policy Management Editor.
  6. Expand User Configuration > Policies > Software Settings.
  7. Right-click Software Installation, and then select New Package.
  8. Browse to the distribution point that you set up.
  9. Click Advanced.
    • On the Deployment tab, select a deployment type of Published.
    • On the Modification tab, select the .mst file that you created.
  10. Click OK to finish configuring the GPO.

(Optional) Update Group Policy settings on client computers


Typically, after you modify group policy settings, you must wait a default update interval or restart the computer. The default update interval is 90 minutes on domain members and 5 minutes on domain controllers. However, if you want the changes to be applied immediately, you can run the Gpupdate utility at a command prompt.
For more information about how to use the Gpupdate utility, see Gpupdate on TechNet.

Tuesday, August 26, 2014

Microsoft Dynamics Marketing Spring '14...

Microsoft Dynamics Marketing Spring '14...

This quick video shows you step-by-step how to create new Microsoft Dynamics Marketing subscriptions in Office 365, issue licenses, add users, and define security permissions. Learn 3 scenarios for adding different types of new users.
Microsoft Dynamics Advocates

Customer Story

Melinda Instal obtains higher transparency of #biz processes with #MSDynAX -

Customer Story

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Microsoft Dynamics Advocates

How to generate a welcome message while opening the AX 2012

How to generate a welcome message while opening the AX 2012


Easy! 




Set a startup message


  1. Open the Microsoft Dynamics AX 2012 Configuration utility. In Windows, click Start > Control Panel > Administrative Tools > Microsoft Dynamics AX 2012 Configuration.
  2. Click Manage > Create Configuration.
  3. Enter a name for the configuration and then click Active configuration.
  4. On the General tab, in the Startup message box, type the message you want to be displayed, and then click OK.
    When the client is started, the text is displayed as a message that includes an OK button.
Or 
 Open AX Client Configuration












Open As Administrator 

and then you can input your massage as needed in right highlighted box as show in the screen shot:




Monday, August 25, 2014

Microsoft Dynamics Marketing Spring '14...

Microsoft Dynamics Marketing Spring '14...

This quick video shows you step-by-step how to create new Microsoft Dynamics Marketing subscriptions in Office 365, issue licenses, add users, and define security permissions. Learn 3 scenarios for adding different types of new users.
Microsoft Dynamics Advocates

10 Top Customer Experience Takeaways from CRM...

10 Top Customer Experience Takeaways from CRM...

While there were more than 100, perhaps more than 1000, top takeaways from the recent 2014 CRM Evolution conference (and adjoining Customer Service Experience conference), here are 10 terrific customer service and customer experience insights shared by key speakers and analysts at the event including Kate Leggett of Forrester Research, Ray Wang of Constellation Research, Brian Vellmure, Denis Pombriant and more: Getting Customer Engagement Right: “True customer...Read More
Microsoft Dynamics Advocates

Microsoft Dynamics 2013 SP1 Package Deployer...

RT @simonjen1: Microsoft Dynamics 2013 SP1 Package Deployer Tool - @MSFTDynamics Community Blog

Microsoft Dynamics 2013 SP1 Package Deployer...

Sign In/Sign UpHomeForumsBlogsVideosExpertsSupportCommunities Microsoft Dynamics AXMicrosoft Dynamics CRMMicrosoft Dynamics GPMicrosoft Dynamics NAVMicrosoft Dynamics SLOther ProductsYour Dynamic BusinessPartner CommunityConvergence
Microsoft Dynamics Advocates

3 Effective Approaches for In-App gaming...

Check out these 3 effective approaches for in-app #gaming advertisement!

3 Effective Approaches for In-App gaming...

Advertising within mobile games presents is that you can reach out to young people who are most likely to be the users of gaming Apps.
Microsoft Dynamics Advocates

Microsoft’s Fred Studer, Duke Chung Talk Top...

Microsoft’s Fred Studer, Duke Chung Talk Top...

In an age where globalization and online access have practically erased price, product characteristics and availability as competitive differentiators, it’s customer service that now stands out as a key reason why consumers will favor one brand, product or service over another. According to a recent Customers 2020 Report , by 2020, customer experience will overtake price and product as the key brand differentiator. Many say it already has. Talking the Customer Experience...Read More
Microsoft Dynamics Advocates

Discover your financial gold with Microsoft...

Discover how #MSDynamics can help improve efficiencies and increase profitability for your organisation -

Discover your financial gold with Microsoft...

Join us at the "Explore the Possibilities" seminar and see how Microsoft Dynamics can better support your thriving business and give you room to grow.
Microsoft Dynamics Advocates

Creating a New Organization in CRM 2013 SP1...

RT @nzCRMguy: Creating a New Organization in CRM 2013 SP1 without Service enhancements already enabled

Creating a New Organization in CRM 2013 SP1...

Sign In/Sign UpHomeForumsBlogsVideosExpertsSupportCommunities Microsoft Dynamics AXMicrosoft Dynamics CRMMicrosoft Dynamics GPMicrosoft Dynamics NAVMicrosoft Dynamics SLOther ProductsYour Dynamic BusinessPartner CommunityConvergence
Microsoft Dynamics Advocates

What's The ROI Of A Smartphone Given To...

#Forbes Contributor @Danmunro provides a first look into the @Microsoft & @tracfonecalls mobile health #mgmt solution

What's The ROI Of A Smartphone Given To...

Thanks to a pilot project announced today by Microsoft, TracFone and Health Choice Network (here) we're about to find out. Set to launch in January, the pilot project is designed to test the theory that smartphones can lower costs and manage chronic conditions like diabetes with better health outcomes. One big [...]
Microsoft Dynamics Advocates

Adding the new News source to search topics in...

RT @edwardsdna: Understand the new News source to search topics in @MSFTDynamics #Social Listening

Adding the new News source to search topics in...

Office 365, SharePoint Online, Exchange Online, Lync Online, CRM Online
Microsoft Dynamics Advocates

Microsoft’s Fred Studer, Duke Chung Talk Top...

Microsoft’s Fred Studer, Duke Chung Talk Top...

In an age where globalization and online access have practically erased price, product characteristics and availability as competitive differentiators, it’s customer service that now stands out as a key reason why consumers will favor one brand, product or service over … Read More
Microsoft Dynamics Advocates

Friday, August 22, 2014

The Growing ERP: Microsoft Dynamics AX

Microsoft Dynamics AX is a modular integrated management solution (ERP) specially adapted to the needs of medium sized companies and subsidiaries of large companies. Rich with a wide-spread functional perimeter, Microsoft Dynamics AX responds to the challenges of production, distribution detailed sales, service and public sector activities.
Microsoft Dynamics AX is an international, upgradeable and flexible management solution (ERP) that presents several technological and business advantages, among which:
  • a greater facility of use by all actors of a company thanks to an ergonomic system similar to the one found in Microsoft Office products
  • an upgradability and adaptability linked to the integration of the dedicated development tool that allows the user to manage his or her own business rules
  • a comfort in simplicity and maintenance once the implementation has been realized: client teams are autonomous in order to maintain and evolve the solution
  • the entirety of Microsoft technological standards on which _ relies and which guarantee the continuity of the investment and the existence of competencies on the market
  • the combination of functionalities of a generic management solution (ERP) with that of a business oriented solution
Thanks to its design and adaptability, Microsoft Dynamics AX responds to the requirements of simple organizations (one company with one site) as well as more complex organizations (several companies with several sites in several countries), in environments able to unite several thousand users.
From fabrication to financial and business management, Microsoft Dynamics AX gives a company’s collaborators a plethora of functionalities and analysis tools which allow for the optimization of daily processes.
Relying on the known technological standards and adapted business functionalities, Microsoft Dynamics AX reduces the implementation of an integration project and receives rapid returns on investment.

Post Link: https://www.linkedin.com/today/post/article/20140822122207-21591781-the-growing-erp-microsoft-dynamics-ax


Thursday, August 21, 2014

CRM in the social age - Microsoft Dynamics CRM...

How does #CRM work in a world of a connected and transparent market of conversation?

CRM in the social age - Microsoft Dynamics CRM...

Sign In/Sign UpHomeForumsBlogsVideosExpertsSupportCommunities Microsoft Dynamics AXMicrosoft Dynamics CRMMicrosoft Dynamics GPMicrosoft Dynamics NAVMicrosoft Dynamics SLOther ProductsYour Dynamic BusinessPartner CommunityConvergence
Microsoft Dynamics Advocates

Do You Still Need a Marketing Plan? Yes, But...

Are you still using the traditional #marketing plan? It may be time for an update! Adaptability is key -

Do You Still Need a Marketing Plan? Yes, But...

Adjust the time frame to be more agile to respond to change on the ground (or on the web).
Microsoft Dynamics Advocates

Microsoft and TracFone collaborate to offer...

The #Microsoft mobile health management solution includes @Office365, @MSFTDynamics, @WindowsPhone, & @HealthVault -

Microsoft and TracFone collaborate to offer...

Windows Phone and TracFone services will connect data, devices and people to drive better patient engagement and health outcomes in a HIPAA-enabled environment.
Microsoft Dynamics Advocates

Wednesday, August 20, 2014

Microsoft Dynamics CRM Show Me the Demo:...

The day is finally here! #ShowMeTheDemo is TODAY at 11AM PST. Make sure to register right NOW -

Microsoft Dynamics CRM Show Me the Demo:...

Did you know that 9 out of 10 business buyers say they’ll find you when they are ready to buy? And customers are 57% through the buying process before they talk to you. The way people buy has changed. Shouldn’t you change the way you sell? Micros ...Read More
Microsoft Dynamics Advocates

5 Ways to Turn Business Data into Business Insight

5 Ways to Turn Business Data into Business Insight

In today’s competitive marketplace, your ability to access reliable data quickly and easily can mean the difference between winning the next opportunity or losing it. You need an enterprise resource planning (ERP) solution to harness business data and turn it into meaningful, actionable information. A business solution from Microsoft is quick to implement, easy to use, and has the power to support your growth ambition. The business analytics, business intelligence, and...Read More
Microsoft Dynamics Advocates

PGreenblog: How Marketing-as-a-Service Builds...

How #marketing as a service builds trust & engagement -

PGreenblog: How Marketing-as-a-Service Builds...

Note: While I recover from vocal cord surgery, I can't do a whole lot. But that doesn't mean that a. ideas stop generating and b. others aren't doing a lot. They continue and they are. So what I thought I...Read More
Microsoft Dynamics Advocates

US Microsoft Dynamics Upcoming Event | FY15...

Headed to the FY15 Kickoff Event in #NOLA? Register for the @CEMBSglobal Sweepstakes for a chance to win!

US Microsoft Dynamics Upcoming Event | FY15...

Greetings from CEM FY15. Register now for US Microsoft Dynamics Upcoming Event FY15 Kick Off! & WIN Sweepstakes Prizes. USA on Aug. 27th - 28th 2014.
Microsoft Dynamics Advocates

MSDN Blogs

RT @edwardsdna: @PFEDynamics @MSDynamicsCRM 2013 Update Rollup 3 Podcast

MSDN Blogs

CRM in the Field is written by the Microsoft Dynamics CRM PFE team and is focused on support and technical topics around the Microsoft Dynamics CRM product.
Microsoft Dynamics Advocates

Complex Configurations in the Manufacturing Space

Complex Configurations in the Manufacturing Space

Listen as Gil Garcia, Director of Manufacturing Industries for Microsoft, and Scott Sandusky, Director of CPQ Business Development for Experlogix, discuss complex configurations in the IEM industry. Standardizing configurations is a key issue in the manufacturing space. Learning how to make the most of your configuration engine can help make a complicated process much more simple. For more Microsoft Dynamics information, please visit - http://bit.ly/1sTHo4T.
Microsoft Dynamics Advocates

Kirill Tatarinov Takes the Ice Bucket Challenge

@7WorldsDesign Happy to connect! And we sure do - including our own rendition of the #icebucketchallenge.

Kirill Tatarinov Takes the Ice Bucket Challenge

Kirill Tatarinov, executive vice president of the Microsoft Business Solutions Group, took the ALS ice bucket challenge to raise funds and awareness for the fight against Amyotrophic lateral sclerosis (ALS) disease. http://www.alsa.org/
Microsoft Dynamics Advocates

Customer Story

Great story! @CityHarvest is able to double its food deliveries without increasing costs, using #MSDynGP & #MSDynCRM

Customer Story

BingInternet ExplorerOneDriveSystem CenterWindows PhoneBizTalk ServerLyncSharePointVisual StudioWindows ServerExchangeMicrosoft AzureSkypeWindows 8YammerForefrontMicrosoft DynamicsSQL ServerWindows EmbeddedMore Products…Hyper-V ServerOfficeSurfaceWindows Intune
Microsoft Dynamics Advocates

Mobile by Nature: Technology Improves...

For a #SmallBiz, communicating face-to-face is critical. Is your #SMB tech-savvy enough to weather the storm?

Mobile by Nature: Technology Improves...

analyticsBig DataCloudCollaborationcommunicationEnvironmentFeaturedInnovationinsightsLeadershipMarketingMobilityPersonal DevelopmentRetailSecuritySmall BusinessSmall Business WeekSocial Marketingsocial mediaSocial SellingstartupsSustainabilityVisiting SpeakersWomen in BusinessWomen in Tech
Microsoft Dynamics Advocates

Microsoft Dynamics CRM Show Me the Demo:...

Learn how to zero in, win faster, & sell more in the next #ShowMeTheDemo! We're meeting on Aug. 20 at 11AM PST -

Microsoft Dynamics CRM Show Me the Demo:...

Did you know that 9 out of 10 business buyers say they’ll find you when they are ready to buy? And customers are 57% through the buying process before they talk to you. The way people buy has changed. Shouldn’t you change the way you sell? Micros ...Read More
Microsoft Dynamics Advocates

How the Internet of Things Drives Customer...

RT @BrentLeary: "How the Internet of Things Drives Customer Engagement"

How the Internet of Things Drives Customer...

Now that we've accepted the idea of the Internet of Things (IoT), researchers are starting to look at when, where, how, why and who will use it. They're also looking into potential risks.Recent research from IDC, for example, shows that retailers are leading the charge to the IoT in the quest for better customer experiences.According to IDC, retailers see the IoT as a way to improve customer experiences. Specifically, they are using it to pull consumers into one of their channels, where they w Topic: Internet of Things.
Microsoft Dynamics Advocates

Sales Workshop

Attend the #sales workshop at #eXtremeCRM 2014 #LasVegas & learn how to build a winning C-level presentation -

Sales Workshop

eXtremeCRM HomeAbout UsContact UsBoard of Directors2014 Las Vegas
Microsoft Dynamics Advocates

Voice of the Customer Is Far More Than Surveys

Are you effectively capturing the voices of your #customers? If not, your #CustExp may be lacking -

Voice of the Customer Is Far More Than Surveys

Linking whats learned from direct and indirect customer input creates a more holistic view of customers expectations, needs, and perceptions.
Microsoft Dynamics Advocates

InsideView adds Yammer posting to its Microsoft...

You've heard the news, right? @InsideView has added #Yammer posting to its #MSDynCRM offering! Read more -

InsideView adds Yammer posting to its Microsoft...

CRM intelligence provider InsideView is introducing new capabilities to Microsoft Dynamics CRM through its “Insights, powered by InsideView” offering.
Microsoft Dynamics Advocates

Powerup Keynote Speaker Neil Holloway Announced...

Whoot whoot! Neil Holloway will be the keynote speaker at #PowerUpCRM. Now is definitely the time to register -

Powerup Keynote Speaker Neil Holloway Announced...

Holloway’s keynote will focus on how change is being driven by the dramatic acceleration of the Cloud in enterprise businesses. He will discuss the explosive growth of Microsoft Cloud for Business, including Microsoft Dynamics CRM, and the impact that has on businesses delivering great customer experiences.
Microsoft Dynamics Advocates

7 Key Insights Into B2B Content Marketing and...

RT @BrianVellmure: 7 Key Insights Into B2B Content Marketing and Lead Generation

7 Key Insights Into B2B Content Marketing and...

The 2014 Benchmark Report on B2B Content Marketing and Lead Generation reveals various insights into how B2B companies are creating, licensing and utilizing content assets to demonstrate thought lead…
Microsoft Dynamics Advocates

A Big Data Hype Filter for B2B Marketers

There's a lot of hype around #BigData. Great article on what #B2B marketing challenges big data can help with-

A Big Data Hype Filter for B2B Marketers

As B2B marketers, we need to understand what Big Data can help us accomplish, and also what its shortcomings may be. Here are some questions to ask yourself in order to best put Big Data to use in your marketing strategies.
Microsoft Dynamics Advocates

Customer Story

Mental health agency engages patients & closes the clinical loop with cloud-enabled apps built on #MSDynCRM. Read -

Customer Story

BingInternet ExplorerOneDriveSystem CenterWindows PhoneBizTalk ServerLyncSharePointVisual StudioWindows ServerExchangeMicrosoft AzureSkypeWindows 8YammerForefrontMicrosoft DynamicsSQL ServerWindows EmbeddedMore Products…Hyper-V ServerOfficeSurfaceWindows Intune
Microsoft Dynamics Advocates

Monday, August 18, 2014

Take a guided tour

@LizLongman Hey Liz! Have you considered #MSDynCRM? Take it for a TestDrive here-

Take a guided tour

Want to learn more about Microsoft Dynamics CRM and see it in action? Take a guided tour to learn how it can work for your business.
Microsoft Dynamics Advocates

Friday, August 15, 2014

Microsoft Dynamics

@gloryegypt Are you working with a Partner on this? Also, have you check out our YouTube page for CRM Online info?

Microsoft Dynamics

Start with the best productivity products and add a healthy dose of collaboration. Connect instantly with your teams from everywhere. Microsoft Dynamics: bui...Read More
Microsoft Dynamics Advocates

Sales CRM & Sales Force Automation: Microsoft...

Close the gap with real-time insights from #MSDynCRM. The #benefits are endless! Check it out -

Sales CRM & Sales Force Automation: Microsoft...

Outsell your competitors with Microsoft Dynamics CRM's sales intelligence and file-sharing capabilities, account data sharing, and real-time dashboards.
Microsoft Dynamics Advocates

10 Tricks To Appear Smart During Meetings

Try out some of these tricks for the next time you’re just not “feeling it” during a #meeting -

10 Tricks To Appear Smart During Meetings

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Creating Amazing Customer Experiences on Social

Creating Amazing Customer Experiences on Social Media
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